Here's
Looking at You, Kid By
Dharen Chadha
"**The Indian child today is pretty much the eyes
and ears of his family. In many homes, his is the most
expert opinion**"
The idea of marketing to kids
makes most people uneasy with thoughts of manipulating
and corrupting the innocent. Indeed, the media has been
responsible for fueling some appalling aspects of peer
pressure among kids.
Having said that, it is perhaps
simplistic to think that the urban Indian child is a
soft target for marketers. That would be underestimating
the power children hold in what is a complex dynamic
at work.
Market research reveals that
children play a powerful role in influencing their family's
purchases. In a focus group that we conducted recently
for a leading consumer durable, this was effectively
summed up by a gentleman: 'While I was growing up, every
time we went shopping my father would ask me to shut
up as I didn't know anything. Today, my son tells me
the same thing.' We have found children influencing
not just food and drink purchases but even big-ticket
products such as paints and TVs.
So what is behind this? First
of all, the fact that the Indian child is pretty much
the eyes and ears of his family. Technology and the
information revolution are an obvious agent of change,
with kids getting comfortable with all sorts of gadgets,
computers, and the internet from a very early age. Most
children will quite matter-of-factly say to you in focus
groups that their parents do not know as much about
a lot of products. It is the child who operates all
the gadgetry. Not surprisingly, in many homes, his is
the most expert opinion on gadgets and he can actually
blow a brand or two, right out of the purchase consideration
set!
Add to this the scarcity of
time and emotional energy that most parents have to
cope with and you have a situation where a guilt-ridden,
indulgent parent is eating out of the hands of an increasingly
manipulative child, adept in the art of negotiation.
Changing family structures
are the other mega trends. With more nuclear families
with single children, the child grows up much more rapidly
today. Parents find themselves involving their kids
in fairly 'adult' conversations, sharing vulnerabilities
with them from an early age and developing a more equal,
'friend-like' relationship. A bizarre moment of truth
occurred in one of our recent focus groups when a seven-year-old
boy informed the moderator that soya bean was good for
women going through menopause! The little fellow had
picked up this gem from his own mother.
However, while the parent is
now a friend and hence the need to 'rebel' against him
or her may well have disappeared, there still comes
a time when the world of the parent starts to become
a bit restrictive and 'uncool'. Once a child has outgrown
the dependence of early childhood, the influence of
the parent starts to get limited. Further, with the
decline of the joint family and the relative lack of
sibling bonds, the peer group assumes paramount importance.
The need to be accepted by a group of friends is stronger
than ever before.
And it is here that children
become susceptible to all sorts of irrational pressures,
insidiously mounted by cynical marketing. For instance,
in one focus group we had children talk about nutrition.
They talked extensively about essential vitamins and
minerals. They also knew about the illnesses one suffers
from eating an unbalanced diet. Yet, they argued and
pleaded with their parents to take them to a fastfood
restaurant. The fastfood culture is propagated continuously
through the media. The child feels tremendous peer pressure
to have a 'fastfood experience' and is soon addicted
to it. Therefore, in spite of knowing as much as they
do about health and nutrition, the consumption of junk
food by children is at its highest.
Evidently, there is a difference
between knowing something at an intellectual level and
having the emotional maturity to deal with it. Thus,
there are limits to all this business of 'mini-adulthood',
with the little person surprising us often as he or
she toggles constantly and unpredictably between being
a knowledgeable adult and an emotionally vulnerable
child. The irony is not lost on the child: I found myself
feeling bemused recently when my 11-year-old niece told
her dad off in my presence—for giving in too easily
to peer pressure!
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